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Why won’t the app download?

If the app is unavailable in your App Store region, you can change your Apple Account region to Türkiye.

The illustrations are in Russian. Personal details have been replaced and labels translated as examples. Labels may differ in your iOS version.

  1. Open Settings and tap your Apple Account at the top.

    iPhone Settings: Apple Account
  2. Select Media & Purchases, then View Account. Authenticate if asked.

    In some iOS versions, this option has a different localized name.

    Apple Account: Media & Purchases
  3. Open Country/Region, then tap Change Country or Region.

    Account settings: Country/Region — Russia
  4. Choose Türkiye, tap Continue if prompted, and accept Apple’s terms.

  5. Enter your billing details. Use your own first name, last name and phone number. You can copy each address value below separately.

    Name
    Enter your first name
    Last name
    Enter your last name
    Street
    Yavruturna Mah.
    Street, line 2
    Can be left blank
    Postcode
    19901
    City
    Чорум
    Phone
    Enter your phone number
    Country/Region
    Türkiye

    Choose a payment method. Select None if available. Tap Done or Next.

    Example billing address form for Türkiye
  6. Save your changes, reopen the App Store and try downloading again.

Unable to change region? Check your account balance, subscriptions and Family Sharing. A payment method valid in Türkiye may be required.